The Central West's Favourite Community Newspaper

Privacy Policy

Effective Date: 1 January 2025

Privacy Policy

Central West Village Voice Pty Ltd
Last updated: 1 January 2026

Central West Village Voice Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act  and the Australian Privacy Principles. 

This Privacy Policy explains how we collect, use, store and disclose your personal information when you use our website or subscribe to our communications, including our email newsletter.


What information we collect

We may collect personal information that you provide to us, including:

  • Name
  • Email address
  • Phone number (if provided)
  • Any information you submit via forms, competitions, or correspondence
  • Website usage data (such as pages visited and interactions)

We only collect personal information that is reasonably necessary for our activities as a local media publisher.


How we collect your information

We collect personal information when you:

  • Subscribe to our email newsletter
  • Submit a story, enquiry, or feedback
  • Enter competitions or promotions
  • Interact with our website
  • Communicate with us via email or social media

In some cases, we may also collect limited information automatically through cookies or analytics tools.


Why we collect your information

We collect and use your personal information to:

  • Provide news, updates and content through our email newsletter
  • Respond to enquiries and community submissions
  • Improve our website and content
  • Manage promotions, competitions and events
  • Maintain and grow our readership and community

Where required, we will obtain your consent to use your information, particularly for marketing communications. 


Email subscriptions and marketing

By subscribing to our newsletter, you consent to receive email communications from Central West Village Voice Pty Ltd.

  • Our emails may include news, updates, events, and occasional promotional content
  • You can unsubscribe at any time using the link provided in every email
  • We will not send unsolicited commercial emails

We aim to follow best practice, including clear opt-in and easy unsubscribe processes. 


Disclosure of your information

We do not sell your personal information.

We may disclose your information to trusted third parties who help us operate our business, such as:

  • Email marketing platforms
  • Website hosting and analytics providers
  • Professional advisers

These providers are required to handle your information securely and only for the purposes we specify.

We may also disclose information if required by law.


Storage and security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

Your information may be stored electronically using secure third-party systems.


Access and correction

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections if your information is inaccurate or out of date

To do so, please contact us using the details below.


Cookies and website analytics

Our website may use cookies and analytics tools to understand how visitors use our site and to improve user experience.

You can control cookie settings through your browser.


Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.


Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on our website.


Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Central West Village Voice Pty Ltd
Email: kellie@villagevoice.net.au
Website: https://villagevoice.net.au