The Black Gold Motel in Wallerawang has earned a major accolade, named in Tripadvisor’s 2025 Travelers’ Choice Best of the Best Awards.
The family-run business has been ranked #14 in Australia, #21 in the South Pacific, and placed in the top 1% of hotels worldwide—recognition that puts it alongside some of the best-known hotel names in the industry.
Unlike awards decided by judges or industry panels, Tripadvisor’s honours are based entirely on guest feedback—real reviews from people who have stayed at the property over the past year. This makes the achievement all the more significant, with the Black Gold team being recognised for consistently delivering excellent service and hospitality.
General Manager Brad Cluff said the award was the result of years of hard work. “Mum and Dad have worked incredibly hard over 30 years, so to see our family-owned and operated business competing with renowned venues in places like the Whitsundays, and even multinational hotel groups, is incredibly rewarding. This success reflects the collective effort of our exceptional team, who deliver outstanding service every day.”
The Black Gold Motel has come a long way since the days it was the old Wallerawang school. Over time, it has been developed into a high-quality accommodation provider offering a mix of executive suites, villas, and cabins. It’s become a popular choice for business travellers, holidaymakers, and locals hosting family events or visiting guests.
The recognition comes at a time when regional tourism is gaining momentum, with more travellers seeking out experiences that are personal, affordable, and authentic. Awards like these help reinforce that some of the best stays in the country aren’t always in big cities or coastal resorts—they’re in places like Wallerawang, where genuine hospitality still matters.
Black Gold Motel’s success also reflects a strong local work ethic and a community-minded approach to business. The Cluff family and their team have supported local jobs, sourced supplies from the region, and built relationships with other small businesses. Their win is not just good news for the motel—it’s a boost for the whole town.
The success is part of a broader trend for the Central West. Quest Orange was also recognised in the 2025 awards, taking out the #1 hotel spot in the South Pacific. Both wins highlight the growing reputation of regional NSW as a destination with high standards and genuine hospitality.
While several well-known names appeared on the global list, the strong performance from two regional operators in the Central West shows that local businesses can compete on the world stage. For Wallerawang, this recognition brings positive attention and puts the town firmly on the map for travellers looking for a reliable, welcoming place to stay.
