The national program will be moving some free-to-air channels to different frequencies in Lithgow. And after the change, viewers need to retune their digital TV, set-top box, or digital TV recorder in order to find the channels that have moved.
The program is being implemented to allow space for new services, such as mobile broadband and will affect most TV viewers in Australia. By the end of 2014, over 400 television towers across Australia will have had their equipment retuned, modified or replaced to enable these channel changes to occur.
Different areas will need to retune at different times. Lithgow will be retuning in May. Other towns in the Lithgow region, such as Portland and Wallerawang, will have different retune dates due to being serviced by a number of TV towers.
The retune should not affect the current quality of TV reception or the coverage. It will simply move some free-to-air TV channels from one location to another on the broadcast spectrum.
Unfortunately there will be some disruptions during the retune. Work will be done overnight, where possible, but some work will be carried out during the day for safety reasons. There may be short outages that affect all channels before, during and after the retune as technicians test the changes.
For apartments, hotels or other large multi-dwelling units, there may be a shared antenna system. If viewers living in properties with shared antennas find that the channels have not reappeared after the retune they should contact their property manager or body corporate.
How do I retune?
Some digital TV equipment will retune itself or provide an on screen prompt to retune using your remote.
Otherwise, retuning can also be done by:
• pressing the MENU button on the remote control for your TV, set-top box or digital recorder
• looking for your set-up options
• selecting options like ‘channels’ or ‘auto-tuning’. A scanning bar may appear so that, when the scan finishes, you should be able to receive all the digital TV channels
When do I retune?
You can check your retune date on the website www.digitalready.gov.au/ retune. While on the website you can also sign up for a reminder SMS or email.
Or you can call the Digital Ready Information Line on 1800 21 10 13, between 8am and 10pm AEST, 7 days.